Your use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to Lonestar Badge and Sign, Inc. (hereafter referred to as "Lonestar") indicates acceptance of these terms and conditions. These terms and conditions shall supercede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by Lonestar. Lonestar reserves the right to make changes to this site and these terms and conditions at any time.
This site is owned and operated by Lonestar Badge and Sign, Inc. Unless otherwise specified, all materials appearing on this site, including text, site design, logos, graphics, icons, product artwork, other elements, and every bit and pixel, as well as the selection, assembly, and arragement thereof, are the sole property of Lonestar. Copyright © Lonestar Badge and Sign, Inc., 1998-2003. ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without the prior written permission of Lonestar, including for use on our resellers' websites. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties to the fullest extent of the law.
Unless otherwise specified, Lonestar's products are guaranteed against defects for 30 days from the date of shipment. Except as expressly stated herein, Lonestar makes no representations or warranties, either expressed or implied, of any kind with respect to products sold on our websites. Except as expressly stated herein, Lonestar expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this site, including but not limited to, merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to Lonestar arising from any product sold on our websites shall be the price of the product ordered. In no event shall Lonestar, its directors, officers, employees or other representatives be liable for special, indirect, consequential, or punitive damages related to product sold.
Web sites operated by Lonestar and the materials therein are provided as is. Lonestar makes no representations or warranties, either express or implied, of any kind with respect to our websites, their operations, contents, information, materials or year 2000 compliance. Lonestar expressly disclaims all warranties, express or implied, of any kind with respect to the Lonestar web sites or their use, including but not limited to merchantability and fitness for a particular purpose. You agree that Lonestar, its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of the sites. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.
Lonestar retains the right to use any product ordered through this website as promotional material for Lonestar. This includes showing pictures of products ordered, including any artwork or logos on the products, on this website, blogs, or external sites for advertising. Lonestar will not use pictures of products ordered for promotions if it is made aware that the products are shipping blind to another customer or if specifically asked by the customer for their products not to be promoted by Lonestar.
In the event a product is listed at an incorrect price or with incorrect information due to typographical errors or errors in pricing or product information received from our suppliers, Lonestar shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.
In the event that the listed price is higher than the correct price, Lonestar shall update your order to reflect the correct pricing automatically. If payment has already been secured, a credit shall be issued within one business day in the same form as the original payment.
In the event that the listed price is lower than the correct price, Lonestar shall contact you to provide the option of accepting the higher price, or cancelling your order. If payment has already been secured, appropriate corrections shall be made within one business day, including a credit (if necessary), in the same form as the original payment.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Lonestar is not responsible for the operation of or content located on or through any such site.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Lonestar reserves the right at any time after receipt of your order to accept or decline your order for any reason. Lonestar reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order.
Upon receiving an order, you have 60 calendar days to dispute charges with us related to your order. We are ready and willing to help you with any questions or concerns you have about your order, but we ask that you do so promptly after receiving your order. (This is not the same timeframe as product returns - see below.) After this 60 day period, the order is considered "closed" and full payment is expected. Again, in the event that you are not happy with your order, we are willing and interested in working with you in an attempt to make you a satisfied customer. Please feel free to contact us at any time.
Lonestar shall automatically charge and withhold the applicable sales tax (currently 7.75%, as set by the City of Martindale and County of Caldwell) for orders to be delivered to addresses within the State of Texas. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state.
For stock and non-imprinted items: You may request a return materials authorization (RMA) number for up to 30 days following shipment of your order. To request an RMA, please call us at (512) 357-2261. You are responsible for paying return shipping costs unless an error has been made by Lonestar (in which case special arrangements will be made to pick up your package(s) from you). If the return is not the fault of Lonestar, a 20% restocking fee will be assessed on the product once it is received and is found to be in resaleable condition. Please use a traceable and/or insurable carrier for your return shipments, as Lonestar is not liable for lost or misdirected shipments sent to us.
For custom or imprinted items: Custom and imprinted items are not refundable. Please review your layout and/or other proof(s) carefully. Your approval of a proof constitutes your acceptance of an order meeting the specifications as listed on the proof. If your order does not match the specifications listed on the proof, we will correct the order at no cost to you. If, however, the error was not the fault of Lonestar, the order shall be considered complete and payment is expected in full.