Metal Lanyard Hook

When will my order ship?

Orders for stock items generally ship within 24 hours. We will notify you of any backorders as soon as we are aware of them; if you have an absolute need-by date, we invite you to either put your need-by date in the Notes field at the end of the checkout process, or give us a call after placing your order to check stock availability.

Return Policy

ALL returns must be made within 30 days of the original order date.

In the case of a customer error:
Lonestar Badge & Sign will gladly accept the return of unwanted, unpersonalized products that are in resalable condition. A refund of the purchase price, minus shipping charges and a 20% restocking fee, will be issued upon receipt.

In the case of a supplier error:
We stand behind our products. In case of an error on our part while filling your order, we will either issue a full refund for the product or correct the mistake at no extra charge.