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If your order has never arrived, please let us know by using the Talk To Us feature inside your Order Status view, or call us at (512) 357-2261. We'll help you track your order, and if necessary, contact the shipping carrier to expedite delivery.

Please note that, in the case of rush orders, failure of the shipping company to deliver your order on time is not acceptable grounds for a refund. Our responsibility is to deliver the product to the carrier on time.
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